Thursday, April 10

Today, I spent the first few hours doing classroom calls, one of the calls I had stated that they were hearing an echoing sound and did not know how to make it stop. The issue was that the projector's volume was up, creating an echo effect with the ceiling speakers. So to fix it, I just turned down the speaker on the projector.
Then I went to another classroom where the instructor said that the PC had a critical issue and that the OS was incompatible with the current version. I updated it, and it fixed the problem, but I am going to keep my eye on it to make sure that it did fix it.
Finally, I have been waiting to solve a problem for someone not able to access their files through a shared drive and their OneDrive. I reached out, and still no response, so while waiting for a response, I was cleaning up the workroom.

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