Tuesday, April 15

Today, when I arrived at work, I started by clearing users on another podium PC in a classroom because there was no storage available. 

After that, I met with someone having trouble accessing files from a thumb drive. When talking to them, they said they saved it from their previous PC assigned to them. Upon further investigation, they saved the shortcuts they had on their desktop and not the actual files to the thumb drive, so I went back to the workroom and found the old PC, which was not reimaged, so it was all there to my knowledge. I am now just setting up a time for them to come and retrieve the files they need.

Finally, I was trying to figure out why a student's camera on their laptop was not turning on. I started out by checking for drivers and installing drivers, but then they said they were on a time crunch because of a class, and they had to leave, so I wasn't able to finish troubleshooting it. Hopefully they come back.

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