Week 4 Reflection

    This week was a good, busy week. I am feeling that I am gaining more knowledge of the systems in place and, more specifically, getting an idea of how the network devices interact. I see how my employer uses information technology practically for most things, everything from VoIP phones, Canvas, AV setups in classrooms, printers, and the list can go on, but my point is that now IT is foundational to most businesses, schools, governments, and hospitals to run said place. From my understanding, how my internship employer manages their resources and staff is that it seems to be a group effort from everyone, but people have their specialties, like some are specialized in packaging software, some in managing servers and maintaining them, and others deal with network devices like switches, routers, and firewalls, and etc. but everyone has a general idea and they encourage learning other jobs to make a well rounded IT department. This week, I mentioned that my employer wanted to integrate a new E911 system that ties a phone to a location, and one of the challenges with this technology was finding out if we already have the tech in place, or do we need to upgrade all the phones to VoIP to make this system work and do we need some sort of gateway to make this work with the phones tied to a location. From what I have seen, it appears that researching and asking questions to the one supplying the solution is the best way to overcome this challenge, which is what we did. Anyway, to close it out, I am excited to keep learning and exploring my employer's system to get a better idea of how an enterprise system works.