Thursday, June 12

Today, I started out by helping someone trade out their old laptop, which had Windows 10, for a laptop with Windows 11. Walked them through setting up their VPN and logging into it. Then, downloaded Creative Cloud and Avaya Office. After that, I had a meeting with Greg, Jake, and my supervisor, Darcy, for our site visit. Then, to finish the day, I have been troubleshooting a laptop, trying to get into Intune. I do not know if it is corrupt drivers causing the issue, or incompatible hardware via the Driver DMA Violation error. I will be working on it tomorrow when I arrive at work.

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